Una Sola Ruta

FAQS
Portada Preguntas Frecuentes EN

WHY CHOOSE A SINGLE ROUTE AS A TRAVEL AGENCY?

Most travel agencies offer all-inclusive packages without checking the availability of their providers, resulting in delays and inconvenience. We coordinate the availability with the date that the client gives us to ensure that there will be no unforeseen events or inconvenience.

HOW MANY DAYS DO YOU RECOMMEND?

Depending on the type of trip and destination, we recommend a minimum of three days in order to guarantee our clients that all their expectations will be met and that they will fully enjoy the major tourist attractions that each city offers.

WHAT IS THE BEST TIME TO TRAVEL?

This depends a lot on the destination and what the passenger is looking for, destinations like the mountains are recommended to travel between May and September because it is a time when there is sun and the sky is clear, however this is very relative. On the other hand, destinations on the coast such as the beaches are recommended to travel between December and April. Finally, the jungle destinations are ideal to visit all year round because the experience with and without rain is highly recommended.

DOES THE AGENCY OFFER A PERSONALIZED SERVICE?

Our agency focuses on offering an excellent service to our clients, which is why we have standardized our services, however, we can adapt to the needs of each traveler.

WHAT HAPPENS IF MY FLIGHT IS DELAYED?

In general, we recommend arrival times to our passengers to comply with the corresponding itinerary. If there is any type of delay, you must inform us so that the mobility that will pick you up from the airport is at the corresponding time. In the case of tours, we always give a Space of one or two hours so that they can settle in and acclimatize to the city they are visiting. In the case the tour has started, the scope can be given to join the group.

TIPS?

Tips are voluntary, if you want to collaborate with one of our staff you can do it directly, neither we nor they suggest the amounts.

IS MEDICAL PREVENTION NECESSARY FOR MY TRIP?

Depending on your state of health and the destination, if we recommend that you can make a medical visit where you indicate the place you are going to visit and thus you can know if your state of health meets what is necessary for this visit, this is highly recommended for destinations of high altitude and long walks.

WHAT HAPPENS IN THE EVENT OF A MEDICAL EMERGENCY?

At all times there will be access to a first aid kit, if the emergency is minor, however it is recommended that our passengers always purchase travel insurance or in this case check if their health insurance has coverage in the cities they will visit.

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